Contact

Level Up Vapor

816-803-2392 (Please see the FAQ below prior to reaching out. No, seriously.) M-F 9-6 p.m. CST

Wholesale inquiries: Create an account and send the name along with your TAX-ID and shop location in the form below for wholesale pricing.

Text Message is your best bet for a fast response, but please see the frequently asked questions below first.  Please include your name and order# if you have it. If you call and don’t get an answer, please leave a message. I will typically respond M-F 9-6 CST, sometimes Saturday, and not on Sunday. We will get back to you though. If it’s not an emergency just use the form below and I will respond typically within 24 hours. Remember there is a human being on the other end. Do unto others…

How long does shipping take? Orders placed overnight and before 12 p.m. CST will usually go out that day (Monday – Saturday). Orders placed later will typically ship next day.  Orders are shipped via USPS. You will receive a shipping confirmation email that will have the ETA. Since we do not personally hand deliver packages, we cannot tell you how long it will take. If you did not receive the shipping confirmation email, please check your spam or promotional folders.  We have zero control over the package once it has left our hands. Nothing ships on Sunday, ever.

Seeing a $1 charge on your card? This is merely a test transaction between banks that will fall off automatically. Much like when you buy gas at the pump.

Package arrive damaged? Please send a photo to the number above along with the order # and which items were damaged, and we will send a replacement out promptly.